Other information collected and stored includes your name, address, contact details and details of your local doctor. This helps us plan your treatment while you are with us and when you go home. Each time you attend Albury Wodonga Health your information will be updated with the aim of keeping it as accurate and up-to-date as possible. Please let a staff member know or contact us when your details such as address or local doctor change.
Use & Disclosure of Your Information- Your information is used by those involved in your care and treatment. In addition:
Security of Your Information- AWH protects privacy by keeping personal information secure from unauthorised access, use and loss.As a patient you will have a central medical record that is stored securely by Health Information Services. Information is is also stored on computer systems. Your information is accessed in the medical record and computer systems by staff involved in your care.
All staff employed by our health service have a duty to protect the privacy of personal information. Strict policies provide staff with guidelines for collection, use, release, security and disposal of personal information. This includes controls on password allocation for accessing the Albury Wodonga Health computer systems.
During your hospital stay the healthcare staff are the best source of information to answer questions about your care and treatment. If you identify any information that is incorrect or you do not agree with, you may request that it is amended. Speak with a staff member or a Health Information Manager who will arrange access or amendment to your information.
If you would like to request access to your information (the request process may require you to complete an application and to pay a fee), please contact the Health Information Department at the hospital you stayed in and / or put your request in writing to:
The Health Information Manager
The Health Information Manager Wodonga Hospital PO Box 326, Albury 2640, NSWP: 02 6051 7111
The Health Information Manager Albury Hospital PO Box 326, Albury 2640, NSWP: 02 6058 4599
Would you Like More Information About Your Health Record, Privacy or Confidentiality?
If you have any further questions please contact: The Albury Wodonga Health Privacy Officer during business hours on telephone 02 6058 4593ORThe Victorian Health Services Commissioner on telephone 1800 136 066ORThe NSW Health Care Complaints Commission on telephone 1800 043 159
Health Information Forms and Brochures
Albury Hospital - Application for Release of Health Information (including Nolan House) (PDF 213 KB)
Wodonga Hospital - Freedom of Information Application (PDF 267 KB)
What Happens to infomation about me? (PDF 486 KB)