Albury Wodonga Health

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Volunteer Programs

Volunteer Programs

If you are interested in serving your community in a volunteer role with AWH, please contact us, we would love to hear from you. The following volunteer programs are currently offered at AWH:

Concierge: The Concierge Volunteer welcomes patients and visitors to the hospital and assists the smooth transition of people around the hospital. Stationed at the main entrance of both hospitals, volunteers greet people as they arrive, direct them to various services, facilities or reception and provide information about the hospital.

Fundraising: Based at the Albury Campus, this auxiliary focuses on fundraising for equipment for the Albury Campus.

Opportunity Shop: The Opportunity Shop is in South Street Wodonga and the profits are donated to AWH. The volunteers in the opportunity shop sort and display stock and assist customers with purchases.

Pink Ladies: The Pink Ladies supplement the activities of the hospital staff in delivering the best possible care to patients. The general duties are assisting with flower arranging in all wards.

Pet Therapy: The Pet Therapy Program provides general animal assisted activity. It involves animals and handlers visiting patients and their families at the bedside or in common areas of the hospital, it is delivered by specially trained volunteers and vet checked animals.

Ward Programs: Ward volunteers work as part of the ward team to provide emotional and social support to patients through the use of effective communication skills and diversion activities. The Ward / Trolley Volunteers sell newspapers and magazines to patients and visiting families. Meal time Mates help people at lunchtime with setting up and assistance at meal time. Ward volunteers also help in various parts of the hospital with administrative/support duties.

Palliative Care: The Palliative Care Volunteers provide support for patients and families living with a life limiting illness. Volunteers undergo a comprehensive training program, which equips them to provide companionship, emotional support, transport and at home respite.

Pastoral Care Program: This program provides social, emotional and spiritual support to patients and their family while in hospital. The Pastoral Care volunteers’ receive comprehensive training for the role.

Ronald Mac Donald Family Room: The RMFR volunteers support the families of babies in the Special Care Nursery. Volunteers create a ‘home away from home’ for families and provide practical support. Duties include greeting and registering new parents, playing with siblings and light housework tasks.

Consumer Participants

AWH want to work with consumers, carers and community members to help with service planning and decision making. We want to encourage people to have a say and to contribute their experience and knowledge to improving our regional health services. This is done on a voluntary basis by:

  • Providing  feedback on services via telephone, email, surveys, focus groups etc.
  • Becoming  a consumer representative on a committee or working group
  • Volunteering your time and services to help improve our patients stay
  • Assisting in the development of consumer information

Who to Contact

If you are interested in serving your community in a volunteer role with AWH, please contact us, we would love to hear from you.

  • Palliative Care Program : (02) 6058 7423
  • Pastoral Care Program: (02) 6058 4553
  • Ronald  MacDonald Family Room: (02) 6024 5206
  • All other enquires : (02) 6051 7617

 

 

Last updated: 22-08-2016