Albury Wodonga Health Media Guidelines

The AWH Communications Department manages all media enquiries and requests relating to all AWH locations.

We are the first point of contact for any media enquiries, including patient condition updates, interview requests with AWH staff acting as medical experts, escorting film crews and photographers and permission to film on hospital grounds.

Media opportunities are subject to approval and will be assessed on a case-by-case basis.

Media enquiries:

Weekdays - 8:30am-5:00pm - journalists can email awh.communications@awh.org.au or call 02 6048 1160 

Requests to film

  • All interviews, photography and filming on AWH premises must be approved prior to the media entering an AWH healthcare facility.
  • A Communications staff member will escort media during approved visits, including for interviews, filming, and photography.
  • All AWH staff directly approached by media outlets will, in the first instance, redirect enquiries to the Communications team.

Patient conditions

  • When enquiring about a patient condition update, we are guided by the Health Services Act 1988. This legislation, limits the amount of information that can be released without written consent from the patient, or where appropriate their next of kin.
  • When categorising the condition, we use the following descriptions: stable, serious and critical. Due to patient privacy, we cannot provide any patient details, such as name, age or injuries.

Patient interview requests

Interview requests to individuals on AWH property must be done through the Communications Team. Our team will not approach a patient on the day of admission. It is important to us as a health service to ensure our patients and their families feel safe and supported when in hospital. 

awh.communications@awh.org.au or call 02 6048 1160 

Live or Simulated Live crosses

Media are permitted to film AWH facilities from public walkways and footpaths, however, we ask to be notified via the AWH Communications Department prior to arrival so that security on location can be advised.

Additional media resources

Reporting on Mental Health

Reporting on People with a Disability

Reporting on Violence against Women and Children

 

Media Release 

DATE: Monday 18 December 2023

FROM: Albury Wodonga Health 

SUBJECT: AWH 2024-2028 Strategic Plan 

 

ALBURY WODONGA HEALTH STRATEGIC PLAN A NEW ERA FOR HEALTHCARE IN THE REGION

Transforming for Our Future so that together, we can advance the health and wellbeing of our community.

Albury Wodonga Health has last week released its 2024-2028 Strategic Plan (the Plan) titled Transforming for Our Future. This ambitious document, which considers both the current and future health needs of the entire community, will inform the health service’s actions over the next five years.

The Plan maps clear priorities for the Albury Wodonga Health, including much needed upgrades to technology and infrastructure and increased service efficiency and effectiveness.

Lifting capacity and capability, a new foundation of value-based leadership and improved workforce attraction and retention are all priorities, leading to more integrated and connected care, safety for staff and patients, and strengthened partnerships and community engagement across the region.

Board Chair, Jonathan Green, speaking at the Annual General Meeting held last week, said the Plan’s vision has four key pillars - Safe Connected Care, Empowered Teams, Regional Leadership and Sustainable Services.  

“Our aim at Albury Wodonga Health is to empower healthy, safe, and inclusive communities by consistently providing exceptional high-quality care and delivering excellence in our work,” said Mr Green.

The Plan, which aligns with the Victorian Department of Health five-year Strategic Plan, was developed with broad and extensive engagement with staff, community members, volunteers, partners and local and regional health and community service providers over the last 12 months.

“The community’s insights, perspectives and input are essential to guiding and supporting us, as we together, advance the health and wellbeing of our community. As a Board, we are pleased to have received comments and feedback from more than 560 community members and staff through the consultation process,” said Mr Green.

Bill Appleby, Albury Wodonga Health CEO, said the Plan had been endorsed by the Victorian Department of Health and is about investing in the staff, technology and infrastructure across the health service.

“Our health service aims to deliver safe, high-quality and connected health care, closer to home. To continue to do this well, we need to back in our staff and grow an energised workforce which is caring, highly skilled, compassionate and united through our single purpose and guiding commitments,” said Mr Appleby.

“Our plan for the next five years is ambitious and transformative and maps the challenges and opportunities ahead. We will look back on 2022-2023 as a pivotal year which laid the foundation for everything to come.”

Albury Wodonga Health looks forward to sharing the progress of its Strategic Plan and realising success as a recognised centre of Excellence for Rural and Regional Health; a service that our community, workforce, partners and region can trust and depend on.

To view the report, please visit Albury Wodonga Health, please visit www.awh.org.au/strategic-plan.

 

Media Enquiries: Monique Taylor, Media & Communications Coordinator | 0413 131 319 | Monique.taylor@awh.org.au 

 

 

Theme picker